Box Office

Opening Hours:
‍Monday, Wednesday & Friday 
10:30am - 1:30pm
AND
One hour prior to showtime on event days

Location:
‍Byron Community Centre foyer
69 Jonson Street, Byron Bay
Phone: 02 6685 6807, Option 1
Email: boxoffice@byroncentre.com.au

Opening Hours:
Monday - Friday, 10am - 4pm
Phone: 02 6685 6807

There is ample street parking available right on our doorstep, which includes disabled spaces on Jonson Street. Street parking is free and unlimited after 6pm. Please ensure you check signage before parking.

Yes. We have 2 dedicated wheelchair tickets available for each event. 

Check out our seating map to see their locations. To book these seats please contact the box office.

Please join the mailing list at the bottom of the website.

Yes! Please contact the Box Office.

Yes, a waitlist is available on the ticketing page for any sold out events.

For a student concession, please bring your Student card.
Seniors, bring your pensioner or seniors card.
If purchasing a child ticket, make sure your child fits within the specified age limit (if it is specified).
For a general concession, a pension card is also suitable.

It depends on each show - refunds are issued based on the policy of the producer who is staging the performance, and only if requested with at least 48 hours notice before the start of the show or event. If you cannot attend and would like to apply for a refund please contact the Box Office.

We accept cash and EFTPOS payments.

Yes, if tickets are still available. The box office opens one hour prior to the event start time and accepts cash and EFTPOS.

Please visit the Terms & Conditions at the bottom of this page.

It depends on the event. Check your ticket or ticket link to see if the event has allocated or unallocated seating. 

If the event has allocated seating you will be able to select your seat when purchasing the ticket.

If the event has unallocated seating, seat choice is on a first come, first served basis on the night of the event. You should arrive early to allow time to get your preferred seat.

All of our seats offer a great view of the stage. See the seating map below to understand the orientation, the exits, and the views from the different areas of the theatre.

This will vary between events. Please ask our friendly front of house staff when you arrive on the day of your event.

This will vary between events and a notice will be provided if photography/filming is prohibited. If you are taking photos or filming, please be considerate of other patrons around you.

Yes, we can store your pram/stroller in our office. They cannot be brought into the theatre.

Our events all have a Welcome or Acknowledgment of Country before each event begins. Patrons will be asked to wait outside the theatre doors until it is appropriate to enter the theatre. Our front of house staff will then guide you to your seat.

Unfortunately we do not offer cloak room facilities. However there is ample room to store a small bag under your seat.

The venue doors and bar open one hour prior to each event. theatre doors generally open 20 minutes before the advertised event start time. 

All shows at the Byron Theatre start at the advertised time.

Please ensure that you have either your printed ticket, digital ticket, or ticketing email to present to our front of house staff when you enter the venue. Having these details on your phone is fine.

Our bar has a range of snacks available for purchase. Click to check out our bar menu.

There are a variety of restaurants and cafés within short walking distance of the theatre. Please note we do not allow hot food/drinks into the theatre.

Yes, we have a courtyard bar which offers drinks and snacks. Any items purchased at the bar can be taken into the theatre. There is a no BYO policy. 

Click to check out our bar menu.

Generally children are allowed to most of our shows, unless otherwise specified. Ticket prices and recommended ages vary between events.

Byron Theatre has a ‘babes in arms’ policy: if your child is 12 months and under they can sit on your lap free of charge. Some events may require patrons to be above a certain age to enter and this would be specified on the event page. We recommend that you check the suitability of the event for young children before booking a ticket. Check the event listing or contact the box office for more info.